Frequently asked questions

Is GuestSpot free? +

Yes. Creating a profile and finding partners is free. Some gyms may charge for guest passes.

How are partners verified? +

Every member verifies a selfie photo and their phone number before they can connect, so you always know who you're meeting.

What is a Guest Spot? +

A Guest Spot is an invitation to train with a verified member — sometimes including a guest pass to their gym.

Which cities are supported? +

We're rolling out city by city. Join the waitlist and we'll notify you when GuestSpot is live near you.

How do guest passes work? +

A guest pass is an invite to train with the member who shared it — at their gym, on a specific date. It isn't transferable: the member goes with you. Both of you confirm with a mutual QR scan at check-in.

Is my phone number shared? +

No. You message inside the app and only share contact details if and when you choose to.

Is it safe to meet someone I matched with? +

If meeting someone new, always meet at the gym, court, course, or other public venue — never at a private address. We take your safety as seriously as you do, and photo and phone verification help ensure you know who you're meeting.

What if my partner doesn't show up? +

You can mark them as a no-show in the app with a brief note. Repeated no-shows are flagged and may result in account suspension.

How old do I need to be to use GuestSpot? +

GuestSpot is open to anyone 13 and older. Users under 18 require parental consent and are automatically matched only with other users in their age group — never with adults. Users under 13 are not permitted on the platform. See our Terms of Service for full details.